Privacy Policy
DEALER SOLUTIONS GROUP
Last Updated: 10/05/2026
Dealer Solutions Group explains below how we collect, use, disclose, and protect personal information through https://www.dealersolutions-group.com, our website forms, consultation requests, support communications, and related text messaging. This policy covers our own website and business communications. Information we handle on behalf of dealership clients is also subject to the applicable service agreement and the client’s instructions.
Information we collect
Information you provide may include your name, dealership or company, job title, email address, telephone number, preferred contact method, consultation details, support requests, and information contained in messages or documents you choose to submit. When you enroll in text messaging, we collect your mobile number, messaging preferences, consent records, and related message and opt-out history.
Our website and its service providers may collect technical information such as IP address, browser and device type, pages visited, referring pages, timestamps, and cookie or similar technology identifiers. The information collected depends on the features and privacy settings in use.
Please do not submit Social Security numbers, payment card details, account passwords, or dealership customers’ financial or other sensitive records through ordinary contact forms, chat, email, or text messages. If such information is necessary for an engagement, contact us to arrange an approved secure method.
How we use information
We use information to respond to inquiries, schedule consultations, provide and administer requested services, manage client relationships, resolve support requests, maintain business records, improve our website, and protect against fraud or misuse. We also use it to document communication choices and meet legal obligations.
We do not send promotional or marketing text messages through our SMS program. We send service texts only after you affirmatively agree to receive them. Submitting a form, providing a phone number, or accepting this policy does not by itself enroll you in recurring service texts.
Cookies and website features
Cookies and similar technologies may support essential website functions, remember preferences, and measure website use. You may manage cookies through your browser and, where provided, our cookie settings. Blocking cookies may affect some features. Any optional analytics or advertising technologies must be disclosed in the site’s cookie information and configured to honor choices required by applicable law.
How we discolse information
We may disclose information to service providers that help operate our website, store business records, schedule appointments, manage communications, or deliver text messages. These providers may use information to perform services for us, subject to applicable agreements and legal requirements. We may also disclose information when required by law, to protect legal rights or safety, or in connection with a merger, reorganization, or transfer of our business subject to appropriate protections.
We do not sell personal information. We do not share mobile numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for their own marketing or promotional purposes. We may disclose this information to providers that deliver or support our messaging program solely to perform those services, or where legally required. The general disclosure provisions above do not authorize sharing SMS consent for another party’s marketing.
Retention and security
We keep personal information only as long as reasonably needed for the purposes described here, our business and contractual obligations, and applicable legal requirements. Consent records and limited suppression records may be retained to document permissions and prevent unwanted messages, even after other information is deleted.
We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No internet transmission or storage system is completely secure. If a security incident requires notification under applicable law, we will provide the required notices.
Your choices and requests
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, or to change communication preferences. We may verify your identity and retain information needed for legal obligations, security, recordkeeping, or honoring opt-outs. We will respond as required by applicable law. This policy does not promise statutory rights that do not apply to your circumstances.
For marketing emails, use the unsubscribe link where provided or contact us. For text messages, use the opt-out methods in the SMS terms below. You may continue to contact us through another channel after opting out of texts.
Children and external services
Our services are directed to adult business users and are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us. External websites and services linked from our website have their own privacy practices, which we do not control.
Change and contact information
We may update this policy and revise its effective date. Where required, we will provide additional notice or obtain new consent. An update does not automatically expand previously granted SMS consent.
Dealer Solutions Group
Website: https://www.dealersolutions-group.com
Email: Tiana@dealersolutions-group.com
Phone: (800) 675-6162
Text Messaging Terms
Dealer Solutions Group SMS Program
These terms supplement our Website Privacy Policy and apply when you affirmatively opt in to text messages from Dealer Solutions Group. Text enrollment is optional. You confirm that you are the subscriber or authorized user of the mobile number you provide and can consent to messages at that number.
Message categories and consent
Service messages may include consultation confirmations, appointment reminders, requested follow-ups, project updates, and support communications. Our SMS program does not send promotional messages, advertising, or marketing campaigns. Messages may be sent using automated technology. We send texts only for the service-related purposes you authorize.
Consent to receive service texts is not a condition of purchasing any goods or services. Providing your number alone does not enroll you in the SMS program. We do not treat a dealership’s authorization to access its CRM as permission to market to that dealership’s customers.
Frequency charges and delivery
Message frequency varies according to your requests, engagement, and selected message categories. Message and data rates may apply under your mobile plan. Delivery depends on your carrier and device and is not guaranteed. Carriers are not liable for delayed or undelivered messages. The program is intended for U.S. mobile numbers and is not an emergency communication service.
Stopping messages and obtaining help
Reply STOP to unsubscribe. You may also communicate an opt-out through another reasonable method, including emailing Tiana@dealersolutions-group.com or calling (800) 675-6162. We honor clear requests to stop messages and process them promptly within applicable legal deadlines. We may send one nonpromotional message confirming your opt-out. We do not require you to use STOP as the only way to revoke consent.
As our program practice, an unqualified request to stop texts stops all program texts to that number unless you subsequently provide fresh consent. Reply HELP for assistance or contact us using the details above. Please notify us if your mobile number changes or is reassigned.
Messaging practices and privacy
We identify Dealer Solutions Group in our messages. As a program practice, we schedule automated service texts between 8 a.m. and 8 p.m. in the recipient’s local time. We may respond at another time to a conversation you initiate or a specific request you make, where permitted by applicable law. Information about mobile numbers, consent records, service providers, and retention appears in our Website Privacy Policy. We do not sell or share SMS consent for another party’s marketing.