DEALERSHIP MANAGEMENT SYSTEMS
Make your most critical asset work for you.
The DMS ranks as the single most critical and expensive software asset – the backbone of the dealer operations.
Is your DMS driving your dealership forward or quietly holding it back?
Dealer Solutions Group will conduct a comprehensive review of your dealerships current processes and how they are affecting your data results. We will listen to your team members, as they are the front line of your company.
DMS Assessment & Current Processes
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THE OPERATIONAL BACKBONE
Dealer Management Systems
Implementation
Dealer Solutions Group will train staff to achieve DMS utilization, methodically implement agreed upon system updates while communicating each change with all departments for a seamless transition
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Develop the Right Plan of Action
A team meeting with your leadership will be scheduled to review those results and recommend practical solutions that meet your dealership needs.
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Follow Up
A follow up team meeting with your leadership will be scheduled to review the changes made, discuss results, and evaluate the impact. Unlike many DMS implementation teams - the job is done when the work is complete.
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Team Training & Process Support
All changes will be closely monitored with follow up training provided until new processes are managed by dealership staff with confidence.
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Problem Solving - 5 Steps to Success
Not All Dealerships Are the Same - let DSG find solutions for you. If your GL mapping or your system setups are not custom to your dealership that means your team is working much harder than it should, which could result in production and financial reports that are not accurate.
Feel confident about your DMS but not with the knowledge level of your staff in using the system? Accurate numbers are critical to a business driven by sales. Your team needs to know they can rely on the preciseness of real time performance reporting.
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ON THIS PAGE
Problem Solving
Frustrated with support calls that are hit or miss with long hold times, lacking in technical knowledge and often no industry experience?
Let us find the solutions for you.
Training
All departments flow through accounting. Don't let lack of training dismantle your productive departments. They need confidence in the numbers.
We can bring it back.
There are many resources available to understand the important information contained within the DMS. Data extraction to produce reports to analyze expenses, profit and loss, cash flow, productivity and many more KPI’s. Management’s best asset to making decisions is information within their dealerships that is current and accurate.
But is your information current and accurate?
Does it integrate well with other applications?
Does your staff understand effectively how to maneuver within your DMS?
The DMS decision is a costly investment that should have a high ROI rate. Instead, many dealerships are frustrated, looking for change. Common complaints with support calls are “hit or miss” with long hold times and staff members that are often-lacking technical knowledge and have slow response times.
Solutions
PRACTICAL SUPPORT
If you have partnered with dealer management systems such as
Auto/Mate | Autosoft | CDK | DealerTrack | Reynolds & Reynolds
DSG can help you!
Committed To Change
A STEADY HAND THROUGH CONVERSION
If your dealership is ready for a DMS change, don’t do it alone. Software companies will tell you that support and training are part of the package. But do they understand your operations or even your industry?
Don’t have regret after the installation when you realize the team that has been assigned to your conversion has never held a role within a dealership. Often, they are trained to follow directions not knowing the right questions to ask to fit your organization. And once the install is complete to their standards, not yours, the installation team leaves. You may have been upgraded to a superior system, but they won’t be there for your first month end closing.